Terms of Use

The About Adelaide website, hosted at aboutadelaide.com.au and related subdomains and applications (together, the Platform), is provided to you by About Media Group Pty Ltd (About Adelaide, we, us, our). Your use of the Platform is governed by the policies, terms, and conditions set out below (Terms), so please read them carefully.

These Terms, together with any other policy in relation to the supply or return of goods that is made available on the Platform from time to time, form the whole agreement between you and About Adelaide regarding your use of the Platform and any purchase of goods or services facilitated by About Adelaide (Goods), and made through the Platform.

By using the Platform, you acknowledge and accept these Terms and any other applicable policy we provide from time to time. In the event of any inconsistency between these Terms and a separate policy regarding the supply or return of Goods published on the Platform, the specific policy will apply unless expressly stated otherwise. These Terms supersede and replace any subsequent terms or conditions provided by you or on your behalf in connection with an order for Goods you make through the Platform (Order), whether or not such terms or conditions are signed by About Adelaide.

About Adelaide reserves the right to update or modify the Platform and these Terms at any time. By ordering or registering on the Platform, you grant us permission to add your contact details to our database and use them to contact you regarding your Order, shipping, and other products or promotions, as outlined in our Privacy Policy.

1. USE

The About Adelaide website, hosted at aboutadelaide.com.au and related subdomains and applications (together, the Platform), is provided for your personal use unless otherwise approved by About Adelaide. You are free to browse the Platform to learn more about us and what we do. By using and/or visiting the Platform, you warrant to About Adelaide that you are either eighteen (18) years or older, or if you are under 18, that you have the consent of a parent or guardian to use and/or visit the Platform.

Whether or not you register for an account, you must not (without our express written permission):

Restrict or stop other users from using or enjoying the Platform.
Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Platform.
Access data or any part of the Platform that is not intended for you or which you are not authorized to access, or attempt to obtain goods or services to which you are not entitled.
Modify, copy, distribute, transmit, display, perform, reproduce, publish, or license any material on the Platform.
Use or attempt to use any material published on the Platform to create any other website or publication.
Transfer or sell any information, functionality, products, or services made available on or through the Platform, or represent that you are entitled to do so.
Pretend that you are or represent someone else.
Probe, scan, or test the Platform or any related system or network for the purpose of breaching security or authentication measures or interrupting access or functionality.
Track or monitor any content, user, or website functionality.
Impose an unreasonable load on our systems or networks.
Post, upload, or transmit a User Comment (as defined below) or any other content or material to the Platform or to us, or otherwise use the Platform in any way that is misleading, dishonest, fraudulent, or unlawful, or is otherwise threatening, harassing, violent, abusive, defamatory, invasive of privacy, vulgar, offensive, obscene, profane, or objectionable.
Post or upload a User Comment containing advertising or any other commercial content without our express prior approval.

User Comments & Reviews

About Adelaide may, from time to time, provide functionality for you to post or upload a comment on an article, content, or other post, or a review of any goods or services, either directly via the Platform or through our social media pages (User Comment). A User Comment must comply with About Adelaide’s Social Media Guidelines (if applicable) and/or any policies relating to reviews or content, as may be published and applicable from time to time. If a User Comment is made in respect of a review of goods or services, it must be honest and accurately reflect your experience.

You acknowledge that we do not pre-verify or review the content of any User Comment before it is posted. However, we reserve the right to amend or remove any User Comment at our sole discretion and without notice.

If we believe that you have not complied with these Terms or any other agreement with About Adelaide, we may immediately cancel any order, terminate or suspend your access to the Platform, or restrict your use of the Platform in a manner that is reasonable to protect our business. We may do so without prior notice and without liability to you or anyone else.

2. ACCOUNT MANAGEMENT

To access certain features of the About Adelaide Platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and must not share them with anyone else. If another person accesses the Platform using your account details, it will be assumed that you have authorized their access and you will be responsible for any activity carried out under your account.

If you suspect that your account has been accessed by an unauthorized user, it is your responsibility to update your account details immediately and notify us of any potential security breach or fraudulent activity. About Adelaide will not be liable for any loss you or we may suffer due to unauthorized use of your account, and you remain fully responsible for any such circumstances.

You may also log in to certain areas of the Platform using a third-party service (such as Google or Facebook) or via your email. By choosing to log in through a third-party service, you confirm that you are the rightful owner of that account. About Adelaide may collect certain personal information via your third-party account, including but not limited to your email address, public profile information (such as your profile picture), location, date of birth, and any interactions (such as places you have liked or checked in to), as permitted by the relevant platform and in accordance with our Privacy Policy.

3. SUBSCRIPTIONS

To access certain features, offers, benefits, or functionalities of the About Adelaide Platform, you may be required to subscribe. Subscription packages are available for purchase via the Platform, and an account must be created to access a subscription package.

By subscribing and paying any applicable fees, About Adelaide grants you a non-exclusive, non-transferable, revocable licence (Subscription) to use the Platform as outlined in your selected subscription plan (Subscription Period). Subscriptions may not be sublicensed, transferred, assigned, or shared with any other person.

The Subscription Period and its inclusions may vary based on the specific product or service, at About Adelaide‘s discretion. Subscription models may include:

(a) Ongoing Subscription – a continuously renewing subscription in which fees may apply only to specific transactions within that period.
(b) Periodic Subscription – a subscription for a fixed period, which may or may not be renewable.
(c) Trial Subscription – a limited-time subscription, potentially with restricted functionality, which cannot be renewed under the same terms.

Full details of available subscription types and their inclusions are provided on the Platform.

Access and Payment
Your access to the Platform may be limited depending on your subscription level, licence type, and applicable fees. For ongoing or periodic subscriptions, access will continue as long as payments are up to date, unless terminated under these Terms. Trial subscriptions will be subject to separate terms.

You must ensure all subscription fees are paid in accordance with the relevant terms and that your payment information remains accurate and current. If a payment attempt fails or your payment details are incorrect, About Adelaide reserves the right to suspend your access until the issue is resolved.

Changes to Subscription Fees
Subscription fees may be modified at any time with prior notice. Any updated fees will apply to subsequent transactions (for Ongoing Subscriptions) or future Subscription Periods (for Periodic Subscriptions). If you do not accept a fee change, your subscription will either terminate (for Ongoing Subscriptions) or expire at the end of the current period (for Periodic Subscriptions).

4. TRIAL SUBSCRIPTIONS

If the Platform is provided on a Trial Subscription basis, the subscription will commence on the date the Trial Subscription is granted (or any other date notified by About Adelaide). The trial will expire at the end of the specified trial period or, if no period is specified, upon About Adelaide disabling access to the Platform (Trial Period).

During the Trial Period, About Adelaide may, at its discretion, limit access to certain features or functionalities of the Platform.

You may upgrade to an Ongoing Subscription or Periodic Subscription at any time during the trial by following the upgrade instructions on the Platform. Upon expiry of the Trial Period, About Adelaide may offer you the option to purchase a full subscription to continue accessing the Platform.

5. ENDING SUBSCRIPTIONS

You may cancel your Subscription at any time by providing notice to About Adelaide.

We may terminate or suspend your Subscription at any time and for any reason by providing notice to you if reasonably necessary for our business purposes. Suspension or termination may result in your access to the Platform being disabled, including certain functionalities that are only available to active subscribers.

If a Subscription is cancelled or terminated for any reason, access to the Platform will continue at the same subscription level until the end of the current Subscription Period. About Adelaide does not offer refunds (in whole or in part) for any unused portion of a Subscription Period, subject to applicable law. Nothing in these Terms limits your rights under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

If your Subscription is suspended, we may, at our discretion:

(a) lift the suspension once the issue is resolved; or

(b) terminate your Subscription if the issue remains unresolved or if required for business or legal reasons.

During any suspension period, About Adelaide is not liable for any inability to access the Platform. If the suspension was due to circumstances beyond your control, we will assess whether a credit or refund is appropriate, acting reasonably.

If your Subscription is terminated, you may not access the Platform or its services without purchasing a new Subscription. About Adelaide reserves the right to decline future subscription requests at its discretion.

6. YOUR CONTENT

Nothing in these Terms affects your ownership of any words, images, videos, or other materials that you submit to the Platform, provide to us, or post on a public forum or social media channel in connection with About Adelaide (Your Content). By providing Your Content, you:

(a) represent that any information within Your Content is accurate and acknowledge that About Adelaide may rely on it in entering into agreements with you;

(b) confirm that you own or have the right to use Your Content and that its use will not infringe upon the rights of any third party;

(c) warrant that Your Content is not misleading, dishonest, fraudulent, or unlawful, and does not contain material that is threatening, harassing, violent, abusive, defamatory, invasive of privacy, vulgar, offensive, obscene, profane, or otherwise objectionable; and

(d) grant About Adelaide a world-wide, non-exclusive, perpetual, irrevocable, royalty-free licence to use, publish, reproduce, modify, and distribute Your Content for the purposes of operating the Platform, delivering services, and for promotional activities.

We reserve the right to edit, modify, remove, or delete any Your Content within our possession or control that we believe (in our sole discretion) breaches these Terms or is otherwise unlawful, without notice to you and without liability.

We are under no obligation to monitor or moderate Your Content. Any opinions expressed within Your Content belong solely to the provider and do not necessarily reflect the views or representations of About Adelaide.

7. OUR CONTENT

The Platform and all content available on it (excluding Your Content) is either owned by About Adelaide or licensed to us. This includes:

(i) the design, compilation, and overall look and feel of the Platform;
(ii) all copyright, trademarks, designs, and other intellectual property displayed on or incorporated into the Platform;
(iii) all intellectual property rights subsisting in our goods, services, and digital content; and
(iv) all trademarks, logos, business names, and domain names used in connection with the Platform and our business (unless otherwise stated) (together, About Adelaide IP).

Subject to your compliance with these Terms, we grant you a non-exclusive, revocable, world-wide, royalty-free licence to access, use, and download About Adelaide IP for the limited purpose of accessing and using the Platform, including communicating with us and purchasing goods or services.

You must not copy, reproduce, adapt, transmit, or distribute any of our content or use About Adelaide IP in any way not expressly permitted by these Terms (or otherwise allowed by law). All rights in About Adelaide IP are strictly reserved, and nothing in these Terms constitutes an assignment or transfer of intellectual property rights.

You must not:

(a) use or authorize automated means, including spiders, robots, crawlers, or data mining tools, to scrape data or content from our Platform for any unauthorized purpose;

(b) submit, or authorize submission of, any data or content from our Platform to large language models or other artificial intelligence platforms, tools, software, or similar (AI Programs); and/or

(c) use or authorize any data or content from our Platform for AI-related purposes, including training, developing, or improving AI Programs, or generating derivative content from such AI Programs.

8. Reviews & Business Owner Responsibilities

Reviews submitted by registered users of the Platform are their personal opinions and do not necessarily reflect the views of About Adelaide. We do not mediate disputes between business owners and users. If a business owner disagrees with a review, they are encouraged to post a public response. If a review appears to violate these Terms, the business owner may contact us with details, and we may (at our sole discretion) remove the review if we determine a breach has occurred. About Adelaide is not responsible for ensuring that only positive or negative reviews are posted, but rather provides a platform for balanced and fair commentary.

If you are a business owner, you acknowledge and agree that:

(a) About Adelaide is a media vendor and platform provider that acts only as a conduit for user-generated content;

(b) to the fullest extent permitted by law, About Adelaide is not liable for any comments, reviews, or third-party advertisements posted on the Platform;

(d) you release About Adelaide from any claims, liability, losses, or legal actions arising from user-generated reviews, including those that are negative or that you believe are misleading; and

(e) these Terms may be used as a complete defense against any claims, losses, or legal actions relating to reviews posted on the Platform.

GENERAL

9. PROMOTIONS

(a) Promotions, discounts, and promotional codes (collectively referred to as “Promotions”) are valid only for the specified time period and for online purchases of Goods, unless otherwise stated. Each Promotion may be used only once unless explicitly stated.

(b) One-time use Promotions must be redeemed in their entirety during a single purchase. Any remaining balance from the Promotion that is not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions, unless specified otherwise.

(d) Promotions do not apply to shipping charges unless expressly stated otherwise.

(e) Promotions cannot be applied retroactively to Orders that have already been placed, or to Orders that have been adjusted.

(f) For Promotions that require a minimum order value, shipping charges and credits from gift certificates do not count towards meeting the minimum order size requirement.

(g) For Promotions where you must purchase one or more item(s) to receive a discount on a second (or additional) item(s), the discount will be applied at checkout to the lower-priced item.

(h) If Goods purchased with a Promotion are subsequently returned, you will be issued a credit or refund at the promotional price. If the Promotion has expired, it will not be applicable to a replacement or future Order.

(i) If a gift purchased with a Promotion is returned and the Promotion has expired, you will not be able to apply the expired Promotion to a replacement or future Order.

(j) Promotional items are available only while stocks last. About Adelaide does not offer rain-checks for items that are out of stock.

(k) About Adelaide, at its sole discretion and subject to applicable law, reserves the right to extend or terminate any Promotion at any time.

(l) About Adelaide is under no obligation to notify entrants of an incomplete or incorrect entry. The company will not be held accountable for the return or exchange of any item that was ordered incorrectly.

(m) Discount coupons are valid only for non-sale items and cannot be used during sale periods, nor can they be combined with other Promotions, unless specified.

(n) By claiming a promotional offer on your Order, you confirm that you have read, understood, and agreed to the terms and conditions of the Promotion.

10. CHANGE AND ACCESS

About Adelaide strives to provide accurate and up-to-date information on the Platform; however, things may change over time, and we may need to update or remove any statements, content, or representations made on the Platform.

The Platform is provided “as is” and, to the extent permissible by law, without any warranties, express or implied. While we aim to ensure the Platform is available 24 hours a day, seven days a week, there may be instances when the Platform is unavailable due to maintenance or technical issues. We will make reasonable efforts to provide notice of planned outages and minimize interruptions, but we are not responsible for any delays, losses, or damages resulting from any errors or interruptions in accessing the Platform.

This website uses cookies to provide and improve services for visitors. Cookies are small pieces of information transferred to your computer’s hard disk for record-keeping purposes and are essential for facilitating online transactions. Most web browsers are set to accept cookies by default, but if you prefer not to receive cookies, you can adjust your browser settings to refuse them. However, please note that refusing cookies may limit your ability to fully utilize the services available on the Platform.

You are not permitted, without prior written consent, to frame, deep link, mirror, retransmit, quote, or use any part of the Platform or its content on a third-party website. If you are interested in linking to the Platform, please contact us at [email protected]

The Platform may contain links to external websites owned by third parties, such as our partners and supporters. These links are provided solely for your convenience and do not signify About Adelaide‘s endorsement of the products, services, or claims made by these third parties. When you access third-party sites or use their products and services, you do so at your own risk and agree to indemnify About Adelaide from any related liability.

11. OUR LIABILITY

Subject to applicable law, we do not guarantee that the content on the Platform (or your access to it) will be uninterrupted or error-free, that any defects will be corrected, or that the Platform or content are free of viruses or other harmful components. To the extent permitted by law, we make no representations or warranties regarding the accuracy, completeness, reliability, or otherwise of the content or your access to the Platform. We are not liable to you for any loss or damage incurred as a result of the unavailability or errors of the Platform.

You further acknowledge and agree that by using the Platform, including uploading or creating Your Content:

(a) Content will be transmitted over the internet or other networks used by the Platform, which may involve transmission to servers located in other states or countries;

(b) While we will take all reasonable security precautions, the transmission, upload, download, or storage of content via the Platform is not guaranteed to be secure and may not be, in all cases, free from risk;

(c) Transmitting, uploading, or downloading content via the Platform may expose your systems to viruses, malware, or other forms of cyber threats that are beyond our reasonable control;

(d) You are at all times responsible for securing your own systems and content.

To the maximum extent permitted by law, About Adelaide will not be liable for protecting the security of any content transmitted, uploaded, or downloaded via the Platform, nor for any loss, cost, expense, or damage suffered as a result of unauthorized access, use, or modification of your content or the Platform’s systems.

To the extent permitted by law, About Adelaide and its affiliates will not be liable to you for any economic loss, loss of profit, business, goodwill, revenue, customers, capital, reputation, data, anticipated savings or benefits, or any other damages, including indirect, incidental, special, punitive, consequential, or similar damages arising from your use of the Platform, its content or services, or from the purchase or supply of any goods.

12. YOUR LIABILITY TO US

You are solely responsible and liable for:

(a) Any of Your Content or User Comments you submit via the Platform;

(b) Your breach of any person’s intellectual property rights (including those of About Adelaide or its manufacturers and suppliers);

(d) Your breach of any applicable law.

You agree to indemnify About Adelaide (including our directors, officers, employees, contractors, assigns, and related entities) (Indemnified Parties) from and against any and all claims (including those based in negligence), liabilities, costs, expenses (including legal fees), and losses suffered or incurred by the Indemnified Parties as a result of any of the matters set out in paragraphs (a) – (d) above.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such cases, you agree to cooperate with our defense of such claims. This indemnity will be reduced proportionally to the extent that the negligent act or omission of the Indemnified Parties caused or contributed to the relevant loss.

13. LEGAL

(a) We have made every effort to ensure the wording of these Terms is clear and easy to understand. If you are unsure about any part of these Terms, we recommend seeking independent legal advice.

(b) These Terms are governed by the laws in force in South Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of South Australia and any courts that may hear appeals from those courts.

(c) If any provision of these Terms is found to be invalid, unlawful, void, or for any reason unenforceable, it shall be deemed severable from these Terms. The invalidity of any provision shall not affect the validity or enforceability of any other provisions of these Terms.

(d) Any delay or failure by About Adelaide to enforce any rights under these Terms does not constitute a waiver of those rights.

(e) We may update or modify these Terms from time to time. It is your responsibility to review these Terms periodically to ensure you are aware of any changes. By continuing to use the Pl